Cookies Policy — Parent App

Last Updated: 15 August 2025

1. What are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They help websites remember your actions and preferences over time, improving functionality and personalizing your experience.

When you visit our website, information about you is collected that is necessary to make the website usable by activating basic features that are used to customize and improve our content and to increase the value of the ads displayed on the page. If you do not want information to be collected, you should delete your cookies and refrain from further use of the website. Below we have elaborated on what information is collected, their purpose and which third parties have access to it.

2. Types of Cookies We Use

Category	Purpose	Legal Basis
Necessary Cookies	Essential for core site functionality, such as security, session management, and payments.	Legitimate Interest
Functional Cookies	Enable enhanced functionality and personalization, like live chat support.	Consent
Analytical/Performance Cookies	Help us understand how visitors interact with our site, enabling us to improve content and usability.	Consent
Marketing/Tracking Cookies	Used to track user activity and deliver relevant advertisements across websites.	Consent

3. Cookies We Use

Cookie / Service	Provider / Domain	Purpose	Expiry
Intercom	intercom.io	Enables live chat support and tracks support sessions	Persistent (9 months)
Stripe	stripe.com	Facilitates secure payment processing	Session/Persistent
Google Analytics (_ga, _gid)	google.com	Tracks user behavior across pages	_ga: 2 years / _gid: 24 hours
Google Tag Manager	google.com	Manages tracking scripts and event triggers	Session
Google Fonts	google.com	Provides font loading optimization	Persistent

4. How We Obtain Consent

Upon your first visit to our website, a Cookie Banner will appear, asking you to accept or reject non-essential cookies. You have the option to:

Accept All Cookies
Reject Non-Essential Cookies
Manage Preferences to choose cookie categories individually.

5. Changing or Withdrawing Your Consent

You can modify your cookie preferences at any time by clicking the “Cookie Management” link available in the footer of our website.

Additionally, you can manage cookies directly through your browser settings. Please note that blocking certain cookies may affect the functionality of the website.

For your convenience, you may also update your preferences here via our Cookie Consent panel. This lets you revisit and adjust your choices for non-essential cookies without affecting essential site functionality.

6. Cookie Retention Periods

Cookies are stored for varying durations depending on their type:

Session Cookies are deleted once you close your browser.
Persistent Cookies remain until they expire or you delete them manually. Retention durations for each cookie are specified in the table above.

7. Third-Party Cookies

We allow trusted third parties to place cookies through our site (e.g., Stripe for payments, Intercom for chat support). These third parties may process your data in accordance with their own privacy policies.

For more details:

Intercom Privacy Policy (https://www.intercom.com/legal/privacy)
Stripe Privacy Policy (https://stripe.com/privacy)
Google Privacy & Terms (https://policies.google.com/privacy)

8. Updates to This Policy

We may update this Cookies Policy to reflect changes in our practices or legal obligations. Any updates will be posted on this page with a revised “Last Updated” date.

9. Contact Us

If you have any questions or concerns about our Cookies Policy, please contact us at:
privacy@parent.app