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Onboarding Services

A Personalized Onboarding Experience Awaits You!

Onboarding Made Simple: Guided, Free, and Built Around Your Centre's Needs

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Your Goals Are Our Goals

Parent App's Onboarding Team Is Here to Support You Every Step of the Way

From day one, we'll create a personalized onboarding plan to match your centre's unique needs, so you can start saving time, engaging families, and empowering your staff faster.

Start Strong with Parent App

Everything you need to launch quickly and confidently

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Start Strong with Parent App

Get started in days, not weeks. Launch Parent App quickly with guided onboarding from our early years specialists.

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Empower your whole team at once

Simple, hands-on training so educators, admins, and owners feel confident from day one.

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Connect your tools and workflows

ntegrate billing, communication, and lesson planning with your existing systems.

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Achieve your goals faster

Automate admin, boost parent engagement, and focus on what matters most—the children.

The Challenge

Getting Started with New Software

Switching systems can feel overwhelming. Many centres worry about:

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Time-consuming training that disrupts daily operations

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Staff who resist change or feel anxious about learning new tools

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Losing track of important data during the transition

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Paying extra fees just to get set up

How Parent Makes It Easy

Onboarding Designed for Long-Term Success

At Parent, onboarding is not just a one-time step—it's a process designed to set you up for long-term success.

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Completely Free

No onboarding fees, no hidden charges. Our support is part of your partnership with us.

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Step-by-Step Guidance

From day one, our specialists guide you through setup at your centre's pace—no pressure, no rush.

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Seamless Data Migration

We help you securely transfer child, staff, and finance data so nothing is lost along the way.

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Tailored Training

Whether you're an owner, educator, or administrator, we provide role-specific training so every team member feels confident.

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Ongoing Support

Onboarding doesn't stop after setup. We check in regularly to ensure you're making the most of every feature.

Your Pace, Your Journey

Every Centre Is Different—and So Is Every Onboarding

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Work around your schedule.

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Focus on the features that matter most.

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Add more advanced tools gradually.

" We were nervous about switching, but Parent's team made onboarding smooth and stress-free. They respected our pace and checked in regularly—we always felt like a priority to them and the care and time we were given was exceptional."

Centre Director

Early Learning Centre

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We're With You Every Step

Making the Most of Every Feature

Many apps give you tools and leave you to figure it out. We do the opposite.

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Best Practices Guidance

We walk you through proven strategies to get the most from every feature

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Tailored Tips

Get personalized advice for billing, parent communication, observations, and more

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Ongoing Resources

Access webinars, guides, and tutorials whenever you need them

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Live Support

Real humans ready to help, whenever you need assistance

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Our Commitment

Onboarding That Builds Confidence

When you choose Parent, you don't just get a platform—you get a partner invested in your success. Our onboarding process ensures your team is equipped, confident, and supported every step of the way.